Hard Rock International

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The Engineering Supervisor is responsible for assisting the Director of Engineering in the overall operation of property facilities and maintenance, including overseeing the building structure, all mechanical and electrical equipment systems, and related maintenance in accordance with standards and quality programs.  This position requires supervisory experience in leading the engineering team, effective scheduling and labor cost control, and administrative functions.


  • Ensure the proper handling, maintenance, storage, and security of all department equipment.
  • Assist in oversight of the operation of all equipment, furnishings, systems, and related building components of the property.
  • Assist in the execution of all property preventive maintenance programs and maintain effective programs for energy efficiency.
  • Ensure high operational up time for property equipment by completing work orders in a timely manner.
  • Conduct daily property walk-throughs to proactively assess the safety and efficiency of facilities and maintenance operations; physical structure; mechanical, electrical and HVAC systems; and other related items.
  • Oversee and participate in the completion of all routine maintenance on public space, function space, outlets, back of house areas, and external space and verify completion of repairs, replacement, and renovations throughout the property.
  • Maintain accurate records of repairs, preventive maintenance, equipment tests, meter readings, and other activities.
  • Monitor cost reports for department on an ongoing basis.
  • Oversee procedural aspects of the property's engineering and facilities department.
  • Regularly inspect property, including rooms, outlets, and amenities, to ensure adherence to standards.
  • Communicate regularly with Director of Engineering regarding maintenance issues, new procedures, liability concerns, cost efficiency systems, or other property business.
  • Ensure physical property and services comply with regulations regarding safety, security, and property quality standards.
  • Establish and oversee property emergency and applicable safety programs in accordance with required laws.
  • Supervise all property projects related to construction, renovation, facility repair, decoration, and capital expenditures.
  • Ensure compliance with building and safety codes, and other regulations. Work with local building code officials as required.
  • Investigate safety issues by interviewing those involved in the accident/incident to determine causes and recommend solutions.
  • Conduct training for other operating departments on the safe and efficient use of equipment and energy in the property.
  • Ensure quality and timeliness of work performed by contracted vendors.
  • Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.
  • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
  • Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.
  • Attract and select the best talent available from inside or outside the organization.
  • Develop and implement strategies to retain staff.
  • Monitor and evaluate staff performance in conjunction with Director of Engineering and deliver recognition and rewards.
  • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance.
  • Attend and co-chair regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities.
  • Participate in and ensure Sound Checks are being conducted in department.


  • Minimum 4 years’ experience in engineering and hospitality management. Luxury hotel experience preferred. 
  • Degree/diploma in Engineering or related field, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position.
  • Knowledge of all matters relating to the proper administration and operation of hospitality engineering operations.
  • Thorough knowledge of all types of mechanical equipment, such as chillers, boilers, water treatment, and refrigeration; plumbing; and electrical systems.
  • Experience in office procedures, material ordering, and data tracking systems.
  • Experience in construction and blueprint reading.
  • Overall knowledge of occupational safety, building, and sanitation laws.
    • High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
    • Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
    • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
    • Strong communication and listening skills and excellent speaking, reading, and writing ability.

Experience in property openings, preferably both new build and conversion a plus.