Hard Rock International

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Dual Rate Slot Supervisor (Contract)

Dual Rate Slot Supervisor (Contract)

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From the brand that rocks the world, a career that rocks yours!  We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.


Do you have a passion for people and a love for leading teams? This may be the position you have been looking for.   You will be responsible for creating a memorable experience for our patrons by responding to escalated patron issues on the gaming floor, handling large jackpot payouts, and supervising frontline staff. You will assist with the hiring, training, evaluating, recognition, and development of your team. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures


    • Post-secondary education in a relevant field
    • One or more years of experience in a leadership role
    • Strong managerial skills and familiarity with a high-volume, fast paced, shift-work environment
    • A working knowledge of computer software and the ability to learn new software and systems
    • Excellent organizational, interpersonal, analytical, communication, and problem-solving skills
    • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.We thank all candidates for their interest, however, only those being considered for an interview will be contacted.