Hard Rock International

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Surveillance Supervisor

Surveillance Supervisor

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Loss Prevention, Security & Surveillance

More information about this job


From the brand that rocks the world, a career that rocks yours!  We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.


The Surveillance Supervisor will be responsible for the supervision of the Surveillance Employees in a shift work environment.  Strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service. 


Essential duties include, but are not limited to:

  • Responsible for fostering a safe and efficient work environment, while maintaining an open door policy.
  • Accountable for staff, assisting with their hiring, training, evaluations, recognition and development.
  • Strong organizational skills that will allow for balancing multiple responsibilities in operational demands and employee engagement.
  • Adhere to the Alcohol and Gaming Commission of Ontario, and other applicable municipal, provincial, and federal laws and regulations.



  • A post-secondary education or comparable working experience in related fields with strength in gaming/surveillance areas.
  • Supervisory experience in the related field of one (1) or more years.
  • Strong organizational, interpersonal, communication and managerial skills. They would require working knowledge of computer software packages.  Would be required to have a proficient knowledge of the Registrars Standards for Gaming, the Control Access Matrix, and Surveillance department standard procedures.
  • The ability to work evenings, weekends and shift work.
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.