• Administrator

    Posted Date 2 weeks ago(3-12-2018 7:15 PM)
    Requisition Number
    2018-6037
    Department
    Design, Construction & Development
  • Overview

    Hard Rock International

    With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Tampa and Hollywood, FL., both owned and operated by HRI parent entity The Seminole Tribe of Florida, as well as other exciting locations including Atlantic City, Bali, Cancun, Daytona Beach, Ibiza, Orlando, Shenzhen and San Diego. Upcoming new Hard Rock Cafe locations include, Maldives, Manila, Malaga, Georgetown, Fortaleza, Rosario and Chengdu. New Hard Rock Hotel, Casino or Hotel & Casino projects include Berlin, Budapest, Desaru Coast, Dublin, London, Los Cabos, Madrid, Maldives, New York City, Ottawa, Sacramento, Dalian and Haikou in China. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

    Responsibilities

    Under the direction of the designated Executive, the incumbent coordinates office activities and provides administrative support by performing duties such as composing correspondence, preparation of reports, scheduling of meetings, handling information requests and receiving visitors, and otherwise relieving the department head of clerical administrative and business related details.

    • Prepares administrative and financial reports, Compiles, interprets, and analyzes data as necessary.
    • Takes notes and assists as necessary with highly confidential company matters.
    • Composes and types routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed.
    • Resolves guest requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. 
    • Serves as liaison between the guest and various departments.
    • Responds to a variety of inquiries and requests from team members.
    • Establishes, maintains and, when necessary, revises department filing system.
    • Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management. Exercises discretion with regards to visitors, callers, and request for information. Provides information to callers, including Tribal Council, senior management and key external sources which require a comprehensive knowledge of company policies, practices and operations.
    • Performs a broad range of administrative details of a highly confidential nature on a regular basis, requiring initiative and judgment to make independent decisions for which probably errors could result in unnecessary costs.
    • Maintains calendar for the Department Head, regularly arranging for meetings, conferences, and appointments. Arrange travel schedule and reservations for management and other staff members as needed. 
    • Opens and reviews all mail directed to the Department Head. Composes responses to routine inquiries, assigns items to subordinate managers and forwards appropriate items to the Department Head.
    • Follows up on all items assigned to subordinate managers as to status, expected completion date, etc.
    • Conducts research on a wide variety of subjects as requested.
    • Records Minutes of staff meetings; distributes to appropriate personnel.
      Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
    • Promotes positive public/team member relations at all times.
    • Maintains a clean, safe, hazard-free work environment within area of responsibility.
    • Performs other duties as assigned.

    Qualifications

    High School diploma or equivalent required along with three (2) years of similar experience or an equivalent combination of education and experience.  Proficiency in MS Office to include Word, Excel and PowerPoint required, as well as overall profiency in the use of the Internet and digital technology.

    • Ability to perform duties accurately and efficiently and exhibit strong time management and multi-tasking skills.
    • Ability to maintain strict confidentiality of all data and information.

     

    Work Environment:

    • While performing the duties of this job, the employee is frequently required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

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